Our services are available online,
please contact us for an initial discussion to consider whether the services listed below
might be suitable for your case.
Cases can be referred for conflict coaching and mediation by different local agencies including the police, local councils, housing associations and voluntary organisations and companies.
People affected by conflict themselves may also contact MACS directly for help.
mediation is an increasingly popular dispute resolution method to
resolve interpersonal employee conflicts including harassment and
bullying complaints, communication issues and work practices. With
workforces made up of individuals with varying ideas, principles,
personalities, cultures and interests, it is not unusual that members
of staff will be involved in a disagreement which may affect work and
Relationships between parents and their children can break down or deteriorate. Often young people reaching adolescence are seen to have a change in attitude which affects their behaviour at home and/or in school. They may also show signs of deterioration in their school work. During these difficult times, relationships with parents can be seriously affected. We enable families to communicate in a constructive way and handle conflict more effectively.
When parents are faced with a crisis and have to deal with a statutory agency such a school or social services, difficulties can arise. Lack of specialist knowledge about systems in the statutory sector can lead to feelings of frustration and helplessness. Through the mediation and support work we can help parents identify the issues, understand the systems, consider their options and empower them to make informed choices in a positive way.
provides access to a free service where we have a grant or where
Local Authorities or other agencies have a contract with us.
this is not the case, we will discuss our fees with you and help you
consider what other options you might have.
If you are a Registered Social Landlord, Local Authority department, other agency or employer wanting access to our services for your tenants, residents, clients or employees, MACS can provide mediation and conflict coaching based on a Service Level Agreement for either a fixed or open-ended number of cases. Please contact us to discuss your interest in this.
Since our establishment in 1999 we have gained extensive insight into the issues facing people in conflict, we continue to develop and improve our skills, approach and techniques to ensure every service user has the opportunity to positively transform their conflicts.
If you think MACS might be able to help a situation you are involved in or you would like to discuss any of our services, you can contact us in confidence by any of the methods below.
hours are between 9a.m. and 4p.m., however due to the nature of our
work, staff may not be readily available and will return your call at
the earliest opportunity.