Conflict Coaching begins with an understanding that for each of us conflict is inevitable and rather than it being a 'bad thing', it is an opportunity for learning, connection and insight.
Conflict
coaching is a way used to support people's ability to engage in,
manage or productively resolve conflict. The coach works one-to-one
with the person experiencing conflict. Conflict coaching enables the
person to talk about the conflict with a neutral third party (the
conflict coach), consider options for managing the conflict, and
design an approach to the conflict that may or may not involve the
person they are in conflict with.
Conflict coaching helps
people to explore possible ways of resolving their difficulty, look
at ways in which they might resolve their situation even if the other
person in the conflict did not wish to participate in a conflict
resolution process.
The purpose of Conflict Coaching is to
support the person to make new decisions, create new perspectives and
learn and practice new ways of responding to their situation.
Conflict
coaching can be useful in a variety of circumstances, including
conflicts in the workplace, community disputes, family disagreements
or business conflicts.
An entrenched, unresolved conflict is
characterised by the phrase 'If you keep doing what you've always
done, you'll keep getting what you've always got'.
Where the
person with the conflict is open to considering that their own
responses may not be the best they can be in a situation, Conflict
Coaching can provide a powerful support on their journey to discover
better ways forward, for themselves and for the situation they are
finding difficult.
Even where the 'cause' of the difficulty is
considered to be solely due to someone else, Conflict Coaching can be
an option for example where the individual wants to find more
self-supporting responses to the behaviour of the other.
Conflict
Coaching offers individuals who are experiencing stress, emotional or
health difficulties as a result of unresolved conflict and who are
open to the possibility that they may be able to create other ways of
responding that may be more self-supporting and constructive, the
chance to do just that.
If the person decides that they need to
have a conversation with the other person, the conflict coach can
help them prepare by way of looking at what gets in the way of having
useful conversations, what messages they want to give, and what will
make the discussion constructive for both of them. In this way, the
person will enter the conflict resolution discussion more prepared
and with more confidence.
The
conflict coach serves as a confidential listener, helps the person to
explore the situation from a number of different angles, supports
them in considering their options and helps them come up with a plan
of action to deal with the conflict.
It is the person being
coached , not the Conflict Coach that is responsible for the outcome.
The conflict coach uses processes and skills to help the person
develop more clarity about the situation, enabling them to
effectively and confidently make decisions to manage the
conflict.
The coach will enable the client to reflect on their
difficult situation or unresolved conflict, and their responses to
it, in order to help them create different ways of responding that
support them in dealing with it more constructively and more
effectively. The sessions explore how the person is responding to
their present situation rather than explore any personal history or
events in their past.
Conflict coaching is provided through 1 to
3 meetings of between 1 and 1 & 1/2 hours with a CAOS trained and
experienced Conflict Coach.
The purpose of Conflict Coaching is
to support a client in making new decisions, about creating new
perspectives to their situation, about learning and practising new
ways of responding to their situation.
The
purpose of Conflict Coaching is to support a person in making new
decisions, about creating new perspectives to their situation, about
learning and practising new ways of responding to their
situation.
Having 'ongoing' Conflict Coaching can mean sessions
become ways of 'offloading' stress about a situation without leading
to any change. This can risk simply entrenching the difficulty rather
than help the person to create change. That change may simply mean
creating a different perspective without needing any external
'action'.
The limit of 3 sessions challenges the person to step
out on their own to deal with what is ultimately their 'owned'
difficulty - or - to actively decide that at present they do not wish
to deal with the problem but can perhaps develop ways of supporting
themselves within the situation as it is. Whichever they choose, the
limit to the number of sessions offered is 3.
A client can
return for Conflict Coaching after 6 months.
No,
it is neither therapy nor counselling. Its purpose is to enable the
person to reflect on their difficult situation or unresolved
conflict, and their responses to it, in order to help them create
different ways of responding that support them in dealing with it
more constructively and more effectively.
There is not an
ongoing 'therapeutic' relationship with the Coach and the sessions
explore how the person is responding to their present situation
rather than explore any personal history or events in their past. The
Coach does not 'analyse' the person or give any form of diagnosis or
label.
The
conflict Coaches are people who have trained and worked as Mediators
in a range of disputes for at least one year and often much
longer.
They have gone on to develop their skills in this area
to become a Conflict Coach, providing one-to-one support for people
experiencing some form of relationship breakdown, destructive
conflict or communication difficulty.
You can contact the service to enquire about Conflict Coaching by calling 07594 653530 or by email. Please provide a contact name and telephone number.
Email us at admin@mediationsupport.org.uk Call us on 07594653530
Company No. 5531082 Charity No. 1119338 Registered in England & Wales